The agenda to the KCDC Strategy and Operations committee meeting this Thursday includes a report commissioned of Research First Ltd to find out the level of satisfaction among Kapiti citizens and ratepayers with the Council in various areas. This is an annual exercise.

Most notable this year is the statement in (5) below — overall adjusted satisfaction down to 65% from 80% the previous year. Also notable is the mention in (6) of the Guru (‘Uruhi’) Gateway and the increase in Rates in the Long Term Plan as reasons, and the statement in (7): “Perceptions of trust, whether the council is going in the right direction, value for money and making good decisions all drove scores down at the end of the year.”

Only 53% were satisfied with value for money and even less — 48% — thought the Council made good decisions.

Wow, that’s certainly telling Council boss Mr Maxwell and his supporters at the Council Table like it is!

This opening page of the report reproduced below provides the results summary. The full report occupies page 252 to 314 of the Agenda accessible here.

Strategy and Operations Committee Agenda 2 September 2021